How to Book

Availability and Bookings for Self Catering Luxury Holiday Cottages

Please use our online booking system to book your holiday and our secure online payment system.

If you are have any question please call. We can take booking by phone but if you wish to secure a date please book online now to ensure you don’t miss out. A booking can not be reserved until we receive a deposit. All major credit cards are accepted.

Bookings enquiries by email : bookings@norfolk-luxury-cottages.co.uk

Booking enquiries telephone : (+44) 01328 823135 (office hours 9.00 am – 6.00 pm – out of these hours please email)

You will receive an email from us as soon as your card has been debited with either the full payment for your holiday (if your holiday is due to commence within 8 weeks) or a 35% deposit payment if you are booking ahead. The final balance payment will be due 8 weeks before you arrive for your holiday at Cranmer Country Cottages.

On the booking form please request any essential extras listed. Every child or infant must have an allocated bed or travel cot provision in the cottage. (We provide 1 cot per cottage only.)

When you have made the final payment for your holiday you will receive an email acknowledgement from us.

We will send you an inventory, site plan, food menus, swimming pool rules, arrival information and a local map. If you require any home cooked meals, babysitting etc during your stay please let us know. For information on how to get to us please see directions.

We require a security deposit for all bookings. We request the security deposit monies to be made available on your payment card from your time of arrival. The payment details will be held in our secure Sage Pay system and aborted  after departure once we have checked the property for damage or poor housekeeping. If there are any breakages costs or the loss of pool keys (£25.00 per key) they will be debited from your card as stated in our Terms and Conditions.

Cottages which are not left in clean and tidy condition will be subject to an additional housekeeping charge of £50.00 or £100.00 for larger properties.