Availability and Bookings for Self Catering Luxury Holiday Cottages in Norfolk
You can check availability and book your holiday by telephone or online.
Save time & trees!
As part of our Green ethos at Cranmer Country Cottages we now confirm all bookings and payments received by email. This will be more convenient for you and greener for us!
We prefer to receive payments by debit card at the time of booking – minimising wasted paper and the time involved in sending & receiving cheques.
Green & convenient for you
Your booking is confirmed at the time you make it – reducing postal delays and the possibility of you losing your preferred dates.
You can book online 24 hours a day from this site – you don’t even have to pick up the phone. However we are always happy to answer questions you may have about our properties within normal office hours Tel 01328 823135. For out of hours enquiries - just send us an email and we will try to get back to you within 24 hours. Email Bookings@norfolk-luxury-cottages.co.uk
Bookings - How & When
You will receive an email from us as soon as your card has been debited with either the full payment for your holiday - If your holiday is due to commence within 8 weeks, or a 35% deposit payment if you are booking ahead. The final balance payment will be due 8 weeks before you arrive for your holiday at Cranmer Country Cottages .
Last Minute Deals - We discount our prices by 10% if you book with us and pay at time of booking within 2 weeks of arrival. The discount is automatically applied to the online booking system so you can receive the best deal when you book online directly with us. (The automatic booking discount is not available when booking through a 3rd party)
Please download the Booking form & Pool rules form Please sign having read our terms & conditions. Return to us as soon as possible. We will need this prior to your arrival.
On the booking form Please request any essential extras listed ie for baby or for people using wheelchairs. This detail will ensure the cottage is properly prepared for your arrival. Z beds are provided by special arrangement only. All children with ages must be indicated on the booking form. Every child or infant must have an allocated bed or travel cot provision in the cottage. (We provide 1 cot per cottage only)
When you have made the final payment for your holiday you will receive an email acknowledgement from us.
Please download the Arrival details, Area map , Site plan, and Home Comforts information if you require any home cooked meals babysitting etc. during your stay. For information on how to get to us please see Directions
If you wish to leave the car behind and discover coastal Norfolk by bike you can do so directly from our doorstep. See Cycling in Norfolk for more information.
If you wish to arrange cycle hire during your stay please telephone 01328 820719 or M 07799 647330. Detail your requirements and your frame size and they will deliver bikes to your door. See information download below.
Things you should know
We do not charge for debit card processing, however we do charge 2% charge for credit card transactions.
We require a security deposit for all bookings. We request the security deposit monies to be made availble on your payment card from your time of arrival. The payment details will be held in our secure Sage Pay system and refunded back onto the card after departure - once we have checked the property for damage or poor housekeeping . If there are any breakages costs or the loss of pool keys (£10.00 per key) they will be debited from your card as stated in our Terms and Conditions of hire.
Cottages which are not left in clean and tidy condition will be subject to an additional housekeeping charge of £50.00 - £100.00 (larger properties) However you can book a check out clean in advance of your stay - take the stress out of packing cleaning and looking after little ones. Check out clean £30.00 in sleep 4 properties and £40.00 in sleep 6 properties.
All group bookings must be paid for by debit or credit card any damages will be charged.
We cannot acommodate pets. For dog owners there is a kennel within 20 minutes reach of Cranmer. Unfortunately we cannot accept dogs on site here in shared areas for health & safety reasons. http://www.dogotel.org/
Swimming pool keys are issued on receipt of a signed copy of the pool rules – please read the terms and conditions of pool use.
The luxury indoor heated pool at Cranmer is ideal for swimming with babies and toddlers over 6 months. To prevent accidents in the pool we just ask that you use the fab neoprene happy nappy system supplied by splashabout. The nappies can be purchased online from http://www.splashabout.net
. Please ensure that all babies and toddlers are wearing the correct nappies on entry to the pool.
Arrival is between 4.00pm – 6.30pm. However if you are going to be late please let us know and we will make arrangements for the keys.
Parking for Owl Wagtail Tern & Swallow is on the opposite side of the road opposite the main entrance in courtyard 1.
Parking for Woodpecker (1 car) Garden house (1 car) is in courtyard 3 or in the North end car park. Coot & Avocet parking is in the North end car park. Offloading is permitted in courtyard 1 on a first come first served basis.
Reduce Reuse & Recycle
Please think of the environment before you print and only print the information you need. During your stay please put any suitable paper items in our Brown waste recycling.
Together we can protect the environment
Booking enquiries telephone : (+44) 01328 823135
Please send in your completed booking form which must be accompanied by the signed conditions of hire.
Download booking form
Dowload conditions of hire
Download Travellers Code of Conduct
Download cycle hire information
Download terms of swimming pool use
Please download and carefully read our TERM OF SWIMMING POOL USE and then sign the form, 1 form per cottage. We need to recieve this form before we can give you a key for the swimming pool. We also ask that you enclose £10.00 deposit cheque for the pool key - refundable on departure when we receive the key back from you.
Cranmer Country Cottages
Norfolk NR21 9HY