Availability and Bookings for Self Catering Luxury Holiday Cottages
Please use our online booking system to book your holiday and our secure online payment system.
If you are have any question please call. We can take booking by phone but if you wish to secure a date please book online now to ensure you don't miss out. A booking can not be reserved until we receive a deposit. All major credit cards are accepted.
Bookings enquiries by email : bookings
Booking enquiries telephone : (+44) 01328 823135
You will receive an email from us as soon as your card has been debited with either the full payment for your holiday (if your holiday is due to commence within 8 weeks) or a 35% deposit payment if you are booking ahead. The final balance payment will be due 8 weeks before you arrive for your holiday at Cranmer Country Cottages.
Last Minute Deals - We discount our prices by 10% if you book within 2 weeks of arrival. The discount is automatically applied to the online booking system so you can receive the best deal when you book online directly with us. (The automatic booking discount is not available when booking through a 3rd party.)
On the booking form please request any essential extras listed, ie. for baby or for people using wheelchairs. This detail will ensure the cottage is properly prepared for your arrival. All children's ages must be indicated on the booking form. Every child or infant must have an allocated bed or travel cot provision in the cottage. (We provide 1 cot per cottage only.)
When you have made the final payment for your holiday you will receive an email acknowledgement from us.
Please download the Arrival Information and Site Plan. if you require any home cooked meals, babysitting etc during your stay please let us know. For information on how to get to us please see directions.
If you wish to leave the car behind and discover coastal Norfolk by bike you can do so directly from our doorstep. See Cycling in Norfolk for more information.
If you wish to arrange cycle hire during your stay please telephone 01328 820719 or M 07799 647330. Detail your requirements and your frame size and they will deliver bikes to your door. See information download below.
Things you should know
We do not charge for debit card processing, however we do charge 2% charge for credit card transactions.
We require a security deposit for all bookings. We request the security deposit monies to be made available on your payment card from your time of arrival. The payment details will be held in our secure Sage Pay system and aborted after departure once we have checked the property for damage or poor housekeeping. If there are any breakages costs or the loss of pool keys (£20.00 per key) they will be debited from your card as stated in our Terms and Conditions.
Cottages which are not left in clean and tidy condition will be subject to an additional housekeeping charge of £50.00 or £100.00 for larger properties. However you can book a check out clean in advance of your stay which will take the stress out of packing, cleaning and looking after little ones. A check out clean is £30.00 in sleep 4 properties and £40.00 in sleep 6 properties.
All group bookings must be paid for by debit or credit card. Any damages will be charged to the card.
We cannot acommodate pets. For dog owners there is a kennel within 20 minutes reach of Cranmer. Unfortunately we cannot accept dogs on site here in shared areas for health & safety reasons. http://www.dogotel.org/
Swimming pool keys are issued on receipt of a signed copy of the pool rules – please read the terms and conditions of pool use.
The luxury indoor heated pool at Cranmer is ideal for swimming with babies and toddlers over 6 months. To prevent accidents in the pool we just ask that you use the fab neoprene happy nappy system supplied by Splashabout. The nappies can be purchased online from http://www.splashabout.com. Please ensure that all babies and toddlers are wearing the correct nappies on entry to the pool.
Arrival is between 4.00 pm – 6.00 pm. However if you are going to be late please let us know and we will make arrangements for the keys.
Parking for Owl, Wagtail, Tern & Swallow is on the opposite side of the road opposite the main entrance in courtyard 1.
Parking for Woodpecker (1 car) Garden House (1 car) is in courtyard 3 or in the North car park. Coot & Avocet parking is in the North Car Park. Offloading is permitted in courtyard 1 on a first come first served basis.
We do not have fast broadband speeds in Norfolk, neither can we guarantee our wifi (it works most of the time but speeds can vary). If you need wifi access for work during your holiday, our three 5* cottages, Garden House, Avocet and Coot have wired LAN broadband access. If you are booking any of the 4* cottages and need steady internet access for work, please let us know in advance of your arrival and we can make arrangements for you to access the wired broadband in our conference room (subject to availability). Please bring your own cables.
Please think of the environment before you print and only print the information you need. During your stay please put any suitable paper items in our brown waste recycling.
Cranmer Country Cottages
Norfolk NR21 9HY
AVAILABILITY & BOOKINGS
For late availability discounts check dates above
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The entire site is non smoking.
No pets are allowed.
Changeover days are Fridays and Mondays.
Cranmer Country Cottages are corporate sponsor of the Hawk and Owl Trust. www.hawkandowl.org
With every booking, £1 is donated to the Hawk and Owl Trust to help conserve owls and other birds of prey in the wild.
BEFORE YOU SWIM
Please download and carefully read our Swimming Pool Rules below and then sign the form. We need to receive this form before we can give you a key for the swimming pool. We don't ask for a refund but we will charge your security depost £20 for lost keys.