Availability and Bookings for Self Catering Luxury Holiday Cottages
Please use our online booking system to book your holiday and our secure online payment system.
If you are have any question please call. We can take booking by phone but if you wish to secure a date please book online now to ensure you don't miss out. A booking can not be reserved until we receive a deposit. All major credit cards are accepted.
Bookings enquiries by email : bookings
Booking enquiries telephone : (+44) 01328 823135 (office hours 9.00 am - 6.00 pm - out of these hours please email)
You will receive an email from us as soon as your card has been debited with either the full payment for your holiday (if your holiday is due to commence within 8 weeks) or a 35% deposit payment if you are booking ahead. The final balance payment will be due 8 weeks before you arrive for your holiday at Cranmer Country Cottages.
Last Minute Deals - Keep an eye on our homepage for last minute deals, alternatively sign up for our newsletter and we will email our extra special deals directly to you.
On the booking form please request any essential extras listed. Every child or infant must have an allocated bed or travel cot provision in the cottage. (We provide 1 cot per cottage only.)
When you have made the final payment for your holiday you will receive an email acknowledgement from us.
We will send you an inventory, site plan, food menus, swimming pool rules, arrival information and a local map. If you require any home cooked meals, babysitting etc during your stay please let us know. For information on how to get to us please see directions.
If you wish to leave the car behind and discover coastal Norfolk by bike you can do so directly from our doorstep. See Cycling in Norfolk for more information.
If you wish to arrange cycle hire during your stay please telephone 01328 820719 or M 07799 647330. Detail your requirements and your frame size and they will deliver bikes to your door. See information download below.
Things you should know
We do not charge for debit card processing, however we do charge 2% charge for credit card transactions.
We require a security deposit for all bookings. We request the security deposit monies to be made available on your payment card from your time of arrival. The payment details will be held in our secure Sage Pay system and aborted after departure once we have checked the property for damage or poor housekeeping. If there are any breakages costs or the loss of pool keys (£25.00 per key) they will be debited from your card as stated in our Terms and Conditions.
Cottages which are not left in clean and tidy condition will be subject to an additional housekeeping charge of £50.00 or £100.00 for larger properties.
We cannot acommodate pets on the main Cranmer Country Cottages site. For dog owners there is a kennel within 20 minutes reach of Cranmer.www.dogotel.org/. However we do have a dog friendly cottage, End Cottage. (Please note that your dog is not permitted onto the main Cranmer Country Cottages site.
Swimming pool keys are issued on receipt of a signed copy of the pool rules – please read the terms and conditions of pool use.
The luxury indoor heated pool at Cranmer is ideal for swimming with babies and toddlers over 6 months. To prevent accidents in the pool we just ask that you use the fab neoprene happy nappy system supplied by Splashabout. The nappies can be purchased online from http://www.splashabout.com or we do have some available to buy in the office. Please ensure that all babies and toddlers are wearing the correct nappies on entry to the pool.
Arrival is between 4.00 pm – 6.00 pm. However if you are going to be late please let us know and we will make arrangements for the keys to be left in a security box (youmay need a torch if you are arriving late)
Parking for Owl, Wagtail, Tern & Swallow is on the opposite side of the road opposite the main entrance in courtyard 1.
Parking for Woodpecker (1 car) Garden House (1 car) is in courtyard 3 or in the North car park. Coot & Avocet parking is in the North car park. Offloading is permitted in courtyard 1 on a first come first served basis.
We do not have fast broadband speeds in Norfolk, neither can we guarantee our wifi (it works most of the time but speeds can vary). If you need wifi access for work during your holiday, our three 5* cottages, Garden House, Avocet and Coot have wired LAN broadband access. If you are booking any of the 4* cottages and need steady internet access for work, please let us know in advance of your arrival and we can make arrangements for you to access the wired broadband in our conference room (subject to availability). Please bring your own cables. The wifi is not suitable for streaming movies or large data downloads. If you try to do this you will be restricting the internet use of the other guests.
Please think of the environment before you print and only print the information you need. During your stay please put any suitable paper items in our brown waste recycling.
Cranmer Country Cottages
Norfolk NR21 9HY
AVAILABILITY & BOOKINGS
no smoking site sorry, no pets except in End Cottage
For late availability discounts check dates above
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The entire site is non smoking.
No pets are allowed.
Changeover days are Fridays and Mondays.
Cranmer Country Cottages are corporate sponsors of the Hawk and Owl Trust. www.hawkandowl.org
We recognise that in developing our business from redundent farm buildings, wildlife has been displaced. As part of our environmental ethos We also offer our guests the opportunity to donate £1.00 as part of our visitor payback scheme to the Hawk and Owl Trust to help conserve owls and other birds of prey in the wild.
BEFORE YOU SWIM
Please download and carefully read our Swimming Pool Rules below and then sign the form. We need to receive this form before we can give you a key for the swimming pool. We don't ask for a refund but we will charge your security depost £20 for lost keys.